CRA Direct Deposit

Manage your Canada Revenue Agency direct deposit information through Heritage Credit Union!

CRA Direct Deposit Sign Up

Manage your direct deposit information with the Canada Revenue Agency!

Do you receive the quarterly GST/HST credit from the Government of Canada? Sign up for direct deposit now to ensure your payments arrive sooner!

We can help you sign up for direct deposit or update your direct deposit information with the Canada Revenue Agency (CRA). We encourage you to use direct deposit to avoid any delays and receive your payments faster.

When you sign up for CRA direct deposit, you can receive these payments directly into your account:

  • Income Tax Refund
  • Canada Child Benefit
  • goods and services tax/harmonized sales tax (GST/HST) credit
  • Canada Workers Benefit
  • related provincial and territorial payments
  • the new COVID-19 support benefits:
    • Canada Recovery Benefit
    • Canada Recovery Caregiving Benefit
    • Canada Recovery Sickness Benefit
We encourage you to use direct deposit to avoid any delays and receive your payments faster.

Please note, if an individual has never filed a tax return with the CRA, they are not eligible to sign up for the CRA direct deposit service through their financial institution. 

To sign up for direct deposit or update your personal details, simply:

Login to your online banking
  1. Select Account Services from the left hand menu
  2. Select Set Up CRA Direct Deposit
  3. Review the disclosures and follow the instructions
  4. Select the chequing or savings account in to which you would like your Canada Revenue Agency payments deposited and verify your personal information is listed correctly

Click Here for a Graphic Overview

CRA Direct Deposit is not available on mobile banking or on our app.  Enrollment can only be completed for the primary account holder.  If you are a joint account holder please visit CRA's website to register directly. 

Direct Deposit through a Financial Institution

  • The Government of Canada has partnered with Canadian financial institutions, including Heritage Credit Union to offer Canada Revenue Canada (CRA) direct deposit enrolment online through our website.
  • You can now sign up for CRA direct deposit or change your account information via our website.
  • Once you provide consent through Heritage Credit Union for your banking information to be shared with the CRA, your direct deposit information will be updated the following day.
  • If you aren’t already registered for the CRA’s digital services, signing up for direct deposit or changing your account information through us is easy and secure!
  • Canadian taxpayers are eligible for the direct deposit enrolment service. If an individual has never filed a tax return with the CRA, they are not eligible to sign up for the CRA direct deposit service through their financial institution.
  • The direct deposit service is strictly for individuals using their SIN to register. The CRA has confirmed that the that Canada Emergency Response Benefit only supports SIN-based payouts and are not applicable to loans currently being provided for small businesses with a Business Number.
  • Small businesses with a Business Number will be able to update their Direct Deposit information through their CRA business portal. Payments Canada will circulate CRA’s link to ‘my business’ account where business can sign up.

Fraud Prevention

  •  You can verify that a payment has been received by checking your banking statement on the account you used to sign up for direct deposit. Your payment amount will be deposited directly into the account.
  • You can also confirm that the payment was sent by the CRA by logging into CRA’s My Account.
  • Heritage Credit Union or the CRA will never send you an email, text or Interac e-transfer to a link asking for your personal information to receive your benefit payment or refund. These are scams and taxpayers should never respond to these fraudulent communications or click on any of the links provided.
  • Direct deposit helps reduce the risk of mail fraud and delays caused by a postal disruption.

 General CRA Direct Deposit

  • With direct deposit, you receive your tax refunds and benefit payments faster and securely, directly in your account at a Canadian financial institution, including Heritage Credit Union.
  • You can also sign up for direct deposit through My Account or by using the MyCRA and MyBenefits CRA apps from your mobile device, or through your financial institution. For more information, go to canada.ca/cra-direct-deposit.
  • If you file online and have direct deposit, you should receive your refund in as little as eight business days. Paper returns could take up to eight weeks.
  • Direct deposit is a fast, convenient and secure way to get your CRA payments directly into your bank account at a financial institution in Canada.
  • For more information and ways to enrol for direct deposit, go to canada.ca/cra-direct-deposit.
  • With direct deposit, you can quickly receive payments directly into your account with a financial institution. This includes payments such as your:
    • Income tax refund
  • If you are fully registered for the CRA’s My Account, you can verify your direct deposit information through this online self-service portal.
  • If your payment method is direct deposit, you can expect to receive the payment within 5 business days of the scheduled payment date. If your payment method is cheque, you can expect the cheque in the mail within 10 business days. Please allow this time before contacting the CRA about your payment.
  • If you submit multiple requests to update your direct deposit information, the most recent enrolment you complete will become the account on file with the CRA. Direct deposits will only be made into one account, at one financial institution.
    • GST/HST credit and any similar provincial and territorial payments
    • Canada child benefit and any similar provincial and territorial payments
    • Canada workers benefit
  • If you have already signed up for direct deposit with the CRA, we will use the existing bank account information for any payments you are entitled to receive.

 

QUESTIONS AND ANSWERS

Q1: What is a direct deposit payment?

Direct deposit is a secure electronic transfer of funds deposited directly into your account at Heritage Credit Union. Direct deposit replaces the need to issue payments by paper cheque.

Q2: Who is eligible to enroll in the direct deposit service through financial institutions?

Canadian taxpayers. If an individual has never filed a tax return with the CRA, they are not eligible to sign up for the CRA direct deposit service through their financial institution.

Q3: Why is direct deposit enrolment only available to individuals and not businesses?

The direct deposit service is strictly for individuals using their SIN to register.

The CRA has confirmed that the that Canada Emergency Response Benefit only supports SIN-based payouts and are not applicable to loans currently being provided for small businesses with a Business Number.

Small businesses with a Business Number will be able to update their Direct Deposit information through their business portal. Payments Canada will circulate CRA’s link to ‘my business’ account where business can sign up.

Q4: Why should I sign up for direct deposit?

Direct deposit allows you to access your money faster and is more convenient as your payment will not be delayed due to unforeseen circumstances such as bad weather. It is reliable and your payment will always be deposited on time in the bank account that you supply at the time of your enrolment in direct deposit.

For those eligible for COVID-19 support benefits such as the Canada Recovery Benefit, Canada Recovery Sickness Benefit and Canada Recovery Caregiving Benefit, we encourage you to sign up for direct deposit as soon as possible to receive your benefit payments on time.

Q5: Will I still receive cheques if I sign up for direct deposit?

No. Once you are signed up for direct deposit with the CRA, you will receive CRA payments such as benefits, credits, and refunds directly to your bank account, and will no longer receive cheques for those payments.

Q6: What payments can I receive through direct deposit?

You can receive payments such as your income tax refund, benefits and credits such as the Canada child benefit (CCB), the goods and services tax/harmonized sales tax (GST/HST) credit, Canada workers benefit (CWB), and provincial and territorial payments such as the Ontario Trillium Benefit (OTB).

If you are eligible, you can also receive your COVID-19 support benefits such as the Canada Recovery Benefit, Canada Recovery Sickness Benefit and Canada Recovery Caregiving Benefit directly into your bank account.

Q7: Is it safe to sign up for direct deposit?

In order to offer this direct deposit enrolment service, account Heritage Credit Union signed an extensive Terms of Use Agreement with the CRA which obliges us to use consent and privacy statements with all our clients who enroll in CRA direct deposit. By signing these consent and privacy statements you will acknowledge and agree that:

To facilitate your direct deposit enrolment with the CRA:

The CRA requires your name, bank account information, date of birth and social insurance number (SIN).

Heritage Credit Union will provide to the CRA your name and bank account information as set out above, as well as the date of birth and SIN that we have on file for you.

Once the CRA has completed your direct deposit enrolment, the Receiver General will deposit any amounts to be paid to you by the CRA.

The Government of Canada considers privacy and security of utmost importance in the issuance of payments. Any information you provide to the Government of Canada when you enroll for direct deposit is protected under the Government of Canada Privacy Act and as described in Receiver General Payments (Personal Information Bank PWGSC PCU 712).

The Receiver General will use and disclose personal information for direct deposit purposes only to the federal institutions from which you are receiving payments and to your financial institution in order to issue direct deposit payments. Personal information such as your Social Insurance Number (SIN) will not be disclosed to your financial institution.


Q8: How soon should I expect my payments to arrive by direct deposit?

If your payment method is direct deposit, you can expect to receive payments within 5 business days of the scheduled payment date. If your payment method is cheque, you can expect the cheque in the mail within 10 business days. Please allow this time before contacting the CRA about your payment.

Q9: How will I know that my direct deposit information has been updated?

If you are fully registered for CRA’s My Account, you can verify your direct deposit information through this online self-service portal.

Q10: How do I know that I have received my direct deposit payment from the CRA?

You can verify that the payment has been received by checking your banking statement on the account you used to sign up for direct deposit. Your payment amount will be deposited directly into the account.

You can also confirm that the payment was sent by the CRA by logging into CRA’s My Account.

Fraud prevention: The CRA or your financial institution will never send you an email, text or Interac e-transfer to a link asking for your personal information to receive your benefit payment or refund. These are scams and taxpayers should never respond to these fraudulent communications or click on any of the links provided. If you submit multiple requests to update your direct deposit information, the most recent enrolment you complete will become the account on file with the CRA. Direct deposits will only be made into one account, at one financial institution.

 

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